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Itil 4 Specialist Create Deliver And Support Top 16 Latest Posts

Itil 4 Cds | Itil™ 4 Specialist: Create, Deliver And Support | Netec

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itil 4 specialist create deliver and support

ITIL 4 Specialist: Create, Deliver and Support is one of the modules in the ITIL 4 certification scheme, which focuses on the practical application of ITIL 4 concepts and practices for creating, delivering, and supporting IT products and services.

The ITIL 4 Specialist: Create, Deliver and Support module covers the following key areas:

  1. Creating a service value system (SVS): This includes understanding the components of an SVS, such as governance, service management, and continual improvement, and how they work together to create value.

  2. Service design and transition: This involves designing and transitioning new or changed services into operation, including planning, developing, testing, and deploying the service.

  3. Service management practices: This includes practices such as incident management, problem management, change management, and service level management, which are used to manage and support services.

  4. Measurement and reporting: This involves measuring and reporting on the performance and effectiveness of services, as well as identifying areas for improvement.

  5. Organizational change management: This includes managing the people and organizational aspects of service delivery and support, including communication, training, and stakeholder engagement.

  6. Value stream mapping: This involves mapping out the end-to-end value stream for a service, from the initial request through to delivery and support, in order to identify opportunities for improvement.

By completing the ITIL 4 Specialist: Create, Deliver and Support module, individuals will gain a deeper understanding of how to create, deliver, and support IT products and services that meet the needs of customers and the business. This knowledge can then be applied in practical settings to improve service delivery and support and drive business value.

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ITIL 4 Specialist: Create, Deliver & Support | Course Introduction

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Itil 4 ® Specialist Create, Deliver And Support - Credly
Itil 4 ® Specialist Create, Deliver And Support – Credly
Itil® 4 Specialist – Create, Deliver & Support (Cds) Courseware : Van Haren  Publishing: Amazon.Ca: Books
Itil® 4 Specialist – Create, Deliver & Support (Cds) Courseware : Van Haren Publishing: Amazon.Ca: Books
Itil 4 Specialist Create, Deliver, And Support Training - Beyond20
Itil 4 Specialist Create, Deliver, And Support Training – Beyond20
Itil 4 Cds | Itil™ 4 Specialist: Create, Deliver And Support | Netec
Itil 4 Cds | Itil™ 4 Specialist: Create, Deliver And Support | Netec

itil 4 specialist: create, deliver and support pdf free download

As an AI language model, I cannot promote or facilitate the unauthorized sharing or distribution of copyrighted material. The official ITIL website provides study materials and resources for purchase, including the ITIL 4 Specialist: Create, Deliver and Support publication. You can visit their website at https://www.axelos.com/store/book/itil-4-create-deliver-and-support-itil-4-cds to purchase the publication.

itil 4 specialist create, deliver and support book

The “ITIL 4 Specialist: Create, Deliver and Support” book is a part of the ITIL 4 certification scheme that focuses on the practical and technical aspects of service management. This book covers the key elements of service creation and delivery, including service design, deployment, monitoring, and continuous improvement.

Some of the topics covered in this book include:

  1. Service value system: This chapter covers the ITIL 4 service value system, which is a framework for creating, delivering, and sustaining services that provide value to customers and stakeholders.

  2. Service design and transition: This chapter covers the design and deployment of services, including the development of service requirements, service catalogs, and service-level agreements (SLAs).

  3. Service operation: This chapter covers the day-to-day operation of services, including incident management, problem management, and request fulfillment.

  4. Continual improvement: This chapter covers the ITIL 4 continual improvement model, which is a framework for identifying, analyzing, and improving services over time.

  5. Service performance and reporting: This chapter covers the monitoring and reporting of service performance, including the development of service performance dashboards and reports.

  6. Service automation: This chapter covers the automation of service management processes, including the use of machine learning, artificial intelligence, and robotic process automation.

Overall, the “ITIL 4 Specialist: Create, Deliver and Support” book provides a practical guide for IT professionals who want to develop the skills and knowledge needed to create, deliver, and support high-quality IT services that meet the needs of their customers and stakeholders.

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